Free UK Delivery Over £35 / No EU Customs for orders under €150 / Worldwide Delivery
UK - orders over £35
Europe - orders over £80
Rest of World - orders over £150
We aim to dispatch orders within 1-2 working days. Working days are defined as Monday - Friday, excluding bank holidays.
UK Delivery
*FREE Delivery on UK Orders over £35 (2-3 working days from dispatch)*
Royal Mail Tracked Standard Delivery (2-3 working days from dispatch) £3.99
Royal Mail Tracked First Class Delivery (1 working day from dispatch) £5.50
European Delivery
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Faroe Islands, Hungary, Iceland, Isle of Man, Jersey, Svalbard & Jan Mayen, Guernsey, Gibraltar, Monaco, Ireland, Falkland Islands
*FREE standard delivery on all orders over £80*
£6.99 – on orders between £40 and £80, within 4-8 working days from dispatch
£9.99 – on orders below £40, within 4-8 working days from dispatch
* For orders from the EU countries, no customs tax is charged on orders under €150
Rest of the World
Israel, Australia, Canada, United States, New Zealand, India, United Arab Emirates, Qatar, Saudi Arabia
*FREE standard delivery on all orders over £150 – within 10 working days from dispatch*
£12.99 – within 10 working days from dispatch
Please note that shipping times are impacted by customs processing times in your specific country that are out of Skin Cupid's control. Shipping to Australia and New Zealand may take longer than 10 working days.
We understand the importance of quality and trust when it comes to skincare and beauty. That's why we diligently verify our supply chain, working closely with the brands and authorised distributors to bring you genuine products that meet the highest standards.
Skin Cupid prides itself in building numerous direct brand partnerships with Asia's leading beauty companies to bring our Cherubs only the best.
The MIXSOON Bifida Ferment Essence is enriched with 100% Bifida Ferment Extract which is designed to rejuvenate and strengthen a damaged skin barrier, promoting a firmer, more radiant complexion. Crafted with care, MIXSOON's Bifida Ferment Extract undergoes a meticulous 72-hour extraction process at low temperatures to preserve its potency, ensuring maximum efficacy. Derived from Bifida, the Ferment is rich in vitamins and proteins and is renowned for its ability to improve skin elasticity, repair damage, and revitalise dull, rough skin. Moreover, this essence protects against environmental pollutants, boosting the skin's natural microbiome for optimal skin health. With its lightweight formula, the essence absorbs easily, leaving your skin feeling refreshed and firmer after each use.
Ideal for those with sensitive, rough, or irritated skin, this essential essence enhances elasticity and targets damaged areas, delivering potent nourishment deep into the skin layers. This product is vegan & cruelty-free, as well as free from alcohol and artificial fragrance.
MIXSOON recommends using this essence as the second step in their 3-Essence Layering technique for glass skin, between the Galactomyces Ferment Essence and Centella Asiatica Essence.
Star Ingredients - Bifida Ferment (anti-ageing, improves skin elasticity, repairs damaged skin, rejuvenates, strengthens the skin barrier, protects against environmental aggressors)
Aqua, Butylene Glycol, Bifida Ferment Extract, Glycerin
*Ingredients are subject to change at the manufacturer's discretion.
Use after cleansing and toning
Apply an appropriate amount on your face and pat in.
Gently pat using fingertips to aid absorption
Countries covered include: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Faroe Islands, Hungary, Iceland, Svalbard & Jan Mayen, Gibraltar, Monaco, Falkland Islands, Slovakia, Slovenia
FREE standard delivery on all orders over £80
£6.99 - on orders between £40 and £80, within 5-10 Working Days
£9.99 - on orders below £40, within 5-10 Working Days
£6.99 - For Skin Cupid Subscription Boxes
Countries covered include: Bahrain, Cyprus, India, Qatar, Saudi Arabia, United Arab Emirates, Kuwait, Oman, Lebanon, Malta
FREE standard delivery on all orders over £150 – Within 5-6 Working Days
£15.99 - Within 5-6 Working Days
Countries covered include: Australia, Canada, Israel, Morocco, New Zealand, United States
FREE standard delivery on all orders over £150 – Within 10-15 Working Days
£12.99 - Within 10-15 Working Days
£12.99 - For Skin Cupid Subscription Boxes
Please note that shipping times are impacted by customs processing times in your specific country that are out of Skin Cupid's control. Skin Cupid is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Working days are defined as Monday to Friday, excluding Bank Holidays
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please note that we do not offer returns for international orders.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@skincupid.co.uk and we’ll send you the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that customers will be covering the return shipping cost.
Please inspect your order upon reception and contact us and include photos immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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The fragrance can be overwhelming but overall great product
Love it! The best cleanser everrrrrr
Worried it might be too harsh but wasn't so bad
This product is really good so far... I have some breakouts but it might be due to exam stress... I will continue using it and hopefully see the results that I saw on others on TikTok.
