Free UK Delivery Over £35 / No EU Customs for orders under €150 / Worldwide Delivery
UK - orders over £35
Europe - orders over £80
Rest of World - orders over £150
We aim to dispatch orders within 1-2 working days. Working days are defined as Monday - Friday, excluding bank holidays.
UK Delivery
*FREE Delivery on UK Orders over £35 (2-3 working days from dispatch)*
Royal Mail Tracked Standard Delivery (2-3 working days from dispatch) £3.99
Royal Mail Tracked First Class Delivery (1 working day from dispatch) £5.50
European Delivery
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Faroe Islands, Hungary, Iceland, Isle of Man, Jersey, Svalbard & Jan Mayen, Guernsey, Gibraltar, Monaco, Ireland, Falkland Islands
*FREE standard delivery on all orders over £80*
£6.99 – on orders between £40 and £80, within 4-8 working days from dispatch
£9.99 – on orders below £40, within 4-8 working days from dispatch
* For orders from the EU countries, no customs tax is charged on orders under €150
Rest of the World
Israel, Australia, Canada, United States, New Zealand, India, United Arab Emirates, Qatar, Saudi Arabia
*FREE standard delivery on all orders over £150 – within 10 working days from dispatch*
£12.99 – within 10 working days from dispatch
Please note that shipping times are impacted by customs processing times in your specific country that are out of Skin Cupid's control. Shipping to Australia and New Zealand may take longer than 10 working days.
We understand the importance of quality and trust when it comes to skincare and beauty. That's why we diligently verify our supply chain, working closely with the brands and authorised distributors to bring you genuine products that meet the highest standards.
Skin Cupid prides itself in building numerous direct brand partnerships with Asia's leading beauty companies to bring our Cherubs only the best.
This sherbet cleansing balm gently removes impurities and stubborn makeup, while nourishing and moisturising the skin with its key ingredient, rice bran water. After, the skin feels fresh, clean, and not dried out. This balm will melt in your hands, to deliver a pleasant cleansing experience. Also it is vegan!
The cleansing balm is formulated with non-irritating traditional Korean herbal medicine ingredients (‘hanbang’) and is very suitable for sensitive skin too.
Star Ingredients - Hippophae Rhamnoides Oil, Rice Bran Oil, Oatmeal Extract
Cetyl Ethylhexanoate, Caprylic/Capric Triglyceride, PEG-20 Glyceryl Triisostearate, Synthetic Wax, PEG-10 Isostearate, Lactobacillus/Soybean Ferment Extract, Hippophae Rhamnoides Oil, Oryza Sativa (Rice) Bran Oil, Oryza Sativa (Rice) Seed Water / Aqua, Avena Sativa (Oat) Meal Extract, Coix Lacryma-Jobi Ma-yuen Seed Extract, Oryza Sativa (Rice) Extract, Water / Aqua, Sorbitan Sesquioleate, Glycerin, Propanediol, Butylene Glycol, 1,2-Hexanediol, Caprylyl Glycol, Ethylhexylglycerin
*Ingredients subject to change at manufacturer's discretion.
Scoop a pea sized amount of balm using the spatula in the package
Gently massage the balm onto dry skin using fingertips
Rinse with warm water and pat dry
It is very genlte to my sensitiv skin and i love the texture of it.
I really wanted to love this balm. As there are so many on the market, I did a lot of research before trying this as a replacement for the Body Shop cleansing balm which has been my staple for years. Unfortunately this doesn't compare favourably. It's a thick balm which doesn't turn to oil as readily as other brands and requires quite a bit of rubbing to dissolve makeup. also requires a lot more product than other brands I've used. Does the job but why settle for second rate products when there are so many to choose from? Nothing more than adequate.
This balm is so gentle and melts your makeup right off! My skin doesn’t feel dry after using this (I have dry skin) and a little goes a long way. I have already repurchased and will continue to do so :))
I absolutely love this cleansing balm. It's amazing for double cleansing and removing makeup. I have sensitive, acne prone and dry skin, but this worked amazing. It turns into an oil, so it is very easy to use.
I will be repurchasing this when it turns out.
A little goes a long way! This makes taking make up off (especially waterproof) a dream! And it’s doesn’t make my skin dry or too oily either!
Countries covered include: Austria, Belgium, Bulgaria, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Faroe Islands, Hungary, Iceland, Svalbard & Jan Mayen, Gibraltar, Monaco, Falkland Islands, Slovakia, Slovenia
FREE standard delivery on all orders over £80
£6.99 - on orders between £40 and £80, within 5-10 Working Days
£9.99 - on orders below £40, within 5-10 Working Days
£6.99 - For Skin Cupid Subscription Boxes
Countries covered include: Bahrain, Cyprus, India, Qatar, Saudi Arabia, United Arab Emirates, Kuwait, Oman, Lebanon, Malta
FREE standard delivery on all orders over £150 – Within 5-6 Working Days
£15.99 - Within 5-6 Working Days
Countries covered include: Australia, Canada, Israel, Morocco, New Zealand, United States
FREE standard delivery on all orders over £150 – Within 10-15 Working Days
£12.99 - Within 10-15 Working Days
£12.99 - For Skin Cupid Subscription Boxes
Please note that shipping times are impacted by customs processing times in your specific country that are out of Skin Cupid's control. Skin Cupid is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). Working days are defined as Monday to Friday, excluding Bank Holidays
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Please note that we do not offer returns for international orders.
To be eligible for a return, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at hello@skincupid.co.uk. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Please inspect your order upon reception and contact us and include photos immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
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Not sure about it, I doesn’t feel like other oil cleansers
A very soothing and smoothing skin cream delicate for the eye
Very good I like it
Easy to apply so you don't use too much product and the puff is also of good quality.
It’s super hydrating and perfect last step for skin care
